How Property Maintenance Requests Move from Tenant to Technician.
PropFix replaces phone calls, group chats, and spreadsheets with a single, structured workflow.
How property maintenance requests move from tenant report to resolution
PropFix collapses the chaos of phone calls, emails, and group chats into one clean workflow.
Put a QR on every unit
PropFix generates a unique sticker for each unit. Place them in kitchens, hallways, mailrooms.
Tenants report in seconds
Scan → describe → attach a photo. Issues land in your queue with full context, building, unit, category.
Your team closes the loop
Assign, work, resolve. Tenants get status updates automatically. You get the metrics that prove it.
Tenant maintenance request intake and technician workflow, step by step
Four checkpoints that quietly run your operation.
Generate a QR sticker per unit
PropFix prints a unique, scannable QR code for every unit in your portfolio. You apply them anywhere a tenant will look, fridges, mailrooms, hallways.
Tenants scan & report
No download, no signup. The scan opens a branded page where the tenant describes the issue, picks a category, and attaches photos in under a minute.
Your team works the queue
Admins triage and assign. Technicians work from mobile, photos in, notes added, status updated. Tenants get automatic updates the moment something changes.
Measure & improve
Response time, completion rate, busiest buildings, slowest categories, the operational metrics that turn maintenance into a performance discipline.
What tenants and technicians actually see
A simple report page for tenants, a focused queue for the team in the field.
Maintenance dashboard and analytics for every building
The dashboard your operations team actually opens every morning.