A clear view for everyone involved
From the tenant who reports a problem to the operator who runs the numbers, PropFix gives each person exactly what they need.
Reporting an issue takes seconds
A sticker on the unit turns into a maintenance ticket. Tenants scan it, pick a category, describe the problem, and attach a photo. Nothing to install, no account to create.
- Works straight from any phone camera
- Full context captured at the moment of intake
- Tenants kept in the loop automatically
Your team always knows the next job
Every request lands in a clean queue with the building, unit, category, and photos already attached. Technicians work from their phone in the field, update status, and add repair photos as they go.
- One prioritized queue per technician
- Status and notes update live
- Photo proof on every job they close
See your whole portfolio at a glance
Open, emergency, and overdue counts across every building, response and resolution times, and a live feed of who did what. This is the dashboard your operations team opens every morning.
- Live counts across all of your buildings
- Response and resolution metrics that matter
- A complete record of every change
Property maintenance software features for property teams
Ten capabilities, one platform.
QR intake tenants love
A sticker on the fridge becomes a ticket. No app to download, no account to create, tenants just snap, describe, send.
Tech queues that actually work
Assignments, photos, notes, status. Your techs see the next job at a glance and you see who's on it.
Operational analytics
Response time, completion rate, busiest buildings, slowest categories. The metrics every operator wishes they had.
Realtime notifications
Email and app updates the moment anything changes. Tenants stay calm. You stay informed.
Many properties, many tenants
Run dozens of buildings across hundreds of units from one workspace. Roles, permissions, and per building scopes built in.
Secure by default
Enterprise grade hosting with SSO ready auth, audit trails, and per company data isolation from day one.
Roles for every teammate
Company admins, technicians, and super admins each get a focused view, no clutter, no permission errors.
Built for phones
Your team works from their phone in the field. Take photos, update status, leave notes, no laptop required.
A complete audit trail
Every status change, assignment, comment, and photo is recorded. Compliance and disputes resolve themselves.
Before & after photos
Tenants attach photos at submission. Techs add repair photos. Closing tickets is visual proof of work.
SMS & WhatsApp intake
On Business and up, tenants report a problem by text or WhatsApp and it lands in your queue with full context, no app and no QR needed.
Preventive maintenance
Set recurring schedules for filters, inspections, and seasonal upkeep. PropFix opens the right ticket on every cadence so nothing slips.
Vendor & contractor management
Keep your trusted vendors on file and assign tickets straight to them, with the same photos, notes, and status your in house techs use.